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Power outages can strike without warning, but the Dominion Energy Outage Map is a powerful tool to keep you informed and prepared. This guide will show you how to access and navigate the map to track outages, view restoration updates, and receive real-time alerts. Whether you’re in Virginia, North Carolina, or South Carolina, knowing how to use the maps can help you manage blackouts with confidence and keep your family safe.
Which Areas Does Dominion Energy Serve?
Dominion Energy is New England’s largest producer of carbon-free electricity, with offshore wind and solar power projects. It provides electricity to parts of Virginia, North Carolina, and South Carolina and natural gas to South Carolina.
How To Use the Dominion Energy Outage Map
Go to the Dominion Energy Home Page
First, visit their home page and click “Choose Location” at the top to select your state to direct you to the correct page.
Access the Outage Map
After selecting your location, click “Report Outage or Emergency.” From there, click “Report Outage,” and on the next page, you can toggle to the Outage Map tab at the top.
Alternatively, you can view maps by location for South Carolina or Virginia. They don’t appear to have a separate one for North Carolina, but you can enter your address on their default outage map. You can also access maps using their mobile app.
Navigate the Map
Here are the different ways you can navigate their map:
- Click the search button on the map and enter your ZIP code
- Use your mouse scroll button to zoom in and out.
- Double-click to zoom in.
- Click and drag the map.
- On your phone, double-tap and hold to drag.
Click on the Outage For More Information
Next, click on the outage buttons for more information. When you click a cluster, a panel will open on the right with a summary of the individual outages in that cluster and the number of customers without electricity. There are also buttons to zoom in, report outages, and check the status.
Individual outage icons will provide more detailed information, including the cause of the blackout. A field for comments will also provide additional information, including when service is expected to return, so you will know how long the blackout will last.
How To Report a Dominion Energy Power Outage
When your electricity goes out and after you’ve ensured everyone is safe, turn on your EcoFlow DELTA Series Solar Generator to keep your essential appliances running. Then, choose from one of the following options to report the blackout.
Phone
You can report blackouts and downed powerlines by phone at 1-866-366-4357 in North Carolina and Virginia or at 1-888-333-4465 for those in South Carolina.
Website
You can report blackouts online by selecting your location on their Dominion home page and then choosing “Report Outage or Emergency” from the top navigation menu.
App
You can get alerts, report blackouts, and check updates on their mobile app.
How To Prepare for a Power Outage in Virginia, North Carolina, or South Carolina
- Preparing ahead of time before blackouts happen is critical. With a household emergency power supply, you can stay powered during outages and keep your essential appliances running.
- Always choose a portable power station as a backup energy source rather than traditional gas generators, as the latter can cause carbon monoxide poisoning, which kills hundreds of people every year in the USA. EcoFlow Portable Power Stations produce no fumes or pollution and are safe indoors or outdoors.
- For household backup electricity, the EcoFlow DELTA Series Portable Power Stations come in various sizes with expandable batteries to suit your energy needs. For instance, the EcoFlow DELTA 3 Plus starts at 1024Wh capacity and is expandable up to 5kWh. It will run a refrigerator, router, some lights, and other small appliances.
- If you also have a freezer, medical equipment, or other essential appliances, choose a larger power station like the EcoFlow DELTA 3 Plus + 220W. It starts at 4000W, which will run most of your essential appliances, including 240V appliances. It’s also expandable up to 48kWH, enough for a whole-home generator solution. You can also recharge it with its efficient 220W bifacial solar panel to deal with extended outages.
Final Thoughts
The Dominion Energy Outage Map is an essential resource for staying updated during electrical disruptions. By learning how to use the map effectively and monitoring your information, you can learn what caused the blackout and when you can expect your electricity to return so you can keep your house and family safe. Pairing this with a reliable backup energy solution like one of the EcoFlow DELTA Series Solar Generators ensures you’ll stay powered during unexpected outages. Stay informed and stay prepared for peace of mind, no matter the situation.