Table of Contents
Power outages are usually unpredictable, but the Ameren Outage Map makes it easy for their customers to stay informed and prepared. This guide will walk you through accessing and navigating the map to track outages, view restoration timelines, and receive real-time updates. Whether you live in Illinois or Missouri, learning how to stay informed can help you protect your household and make informed decisions during blackouts. We’ll also offer tips on how to prepare for outages in your area and minimize disruption to your daily life.
Which Areas Does Ameren Serve?
Ameren Illinois and Ameren Missouri serve electricity to well over 2 million customers in central and southern Illinois (excluding the Chicago metropolitan area) and central and eastern Missouri. They also serve gas to nearly a million customers in those areas.
How To Use the Ameren Outage Map
Access the Outage Map
You can view the outage map online or on your phone using the Ameren mobile app.
Navigate the Map
Here are some different ways you can navigate the map:
- Use the “+” and “-” buttons to zoom in and out.
- Double-tap and hold to zoom in and out.
- Click and drag the map to move around.
- On your phone, you can double-tap and hold to drag the map to navigate.
- Click on State/County or State/ZIP on the left side panel to navigate by region.
Click on the Outage Icons For More Information
Next, click on the outage icons for more information. If you click on a cluster, you will see a summary of blackouts in that cluster and the number of customers without electricity. For additional information, you will need to zoom in and click the individual icons.
The panel on the right includes individual outage icons that provide more detailed information, including the cause of the outages, when the blackout started, and when service is expected to return. Thus, you can be prepared knowing how long the blackout will last.
The map also offers additional information like a weather overlay and bookmarks for you to save your favorite locations.
Sign Up For Updates
This step is completely optional but strongly recommended, as you can receive updates directly on your phone. To sign up, simply text REG to AMEREN (263736).
How To Report an Ameren Power Outage
When your electricity goes out, first check to ensure everyone is safe, then turn on your EcoFlow DELTA Series Solar Generator to keep your essential appliances running. Next, report blackouts to Ameren using one of the following options.
Phone
Report outages by phone at 1-800-755-5000 in Illinois or 1-800-552-7583 in Missouri.
Website
You can report blackouts online by entering your address, phone number, account number, and ZIP code.
App
Their mobile app, available for Android and Apple users, allows you to get alerts, report outages, and check updates.
Outage Map
When you click on the individual and group outage icons on the map, you can also click on a button to report outages there.
How To Prepare for a Power Outage in Illinois or Missouri
The most important step in preparing for blackouts is having a household emergency power supply so that you can stay powered during outages. Portable power stations are the preferred household backup for their superior safety. EcoFlow Portable Power Stations produce no toxic fumes, so you can use them indoors without worrying about carbon monoxide poisoning, which kills 400 people every year in the USA.
One of the many benefits of a power station, like the EcoFlow DELTA Series Portable Power Station, is that it comes in a wide range of sizes to suit anyone’s power needs, from those that will power a couple of essential appliances to a whole-home generator solution.
The EcoFlow DELTA 3 Plus + 220W starts at 1024Wh, which will run a couple of essential appliances and keep your devices charged. It’s also expandable up to 5kWh with extra batteries, and it comes with a super-efficient 220W bifacial solar panel, so you can stay powered up even when dealing with extended outages.
However, if you need more power, the EcoFlow DELTA Pro 3 starts at 4000W, which will run most of your essential appliances and works with 120V and 240V appliances. Like all EcoFlow DELTA Series, it’s also expandable with extra batteries up to 48kWh, and you can recharge it with solar panels.
Final Thoughts
The Ameren Outage Map is vital for tracking electricity outages, getting restoration updates, and reporting issues. By signing up for alerts and investing in a reliable backup power source like the EcoFlow DELTA Series Solar Generators, you can ensure your household stays powered and protected during outages. Stay informed, stay prepared, and you can maintain peace of mind during unexpected power disruptions.